A Legacy of Excellence in Window Coverings
Surrey Blinds and Shutters was founded in 2009 with a clear mission: to provide high-quality, made-to-measure blinds, shutters, and curtains with exceptional customer service. From its humble beginnings, the company has grown into one of Surrey’s most trusted window-covering specialists, offering a full-service experience that includes professional consultation, expert measuring, and flawless installation.
Customer-Focused Growth
Unlike many online-only retailers, Surrey Blinds and Shutters prioritises a hands-on approach to customer service. Over the years, we have expanded our services to offer consultations in showrooms, virtual appointments via Zoom, and home visits. Each of these options ensures that customers receive expert guidance tailored to their needs.
Our unique approach of charging a £19.99 home consultation fee, with a portion going towards sustainability efforts such as tree planting, has allowed us to focus on customers who value quality service while reducing unnecessary travel, and supporting the environment.
Expanding Our Presence
To serve more homeowners, we transitioned from high-street stores to more strategic showroom locations in easily accessible areas, reducing overhead costs while maintaining high service standards. The newest addition is our Byfleet consultation suite, which enhances our ability to provide personal service in a comfortable setting.
Commitment to Quality and Sustainability
We take pride in working with trusted manufacturers to deliver premium blinds and shutters that stand the test of time. Sustainability is also a core focus, and we continue to explore ways to reduce waste, improve efficiency, and offset our carbon footprint.
Looking Ahead
With continued investment in our team, technology, and customer experience, Surrey Blinds and Shutters is set for further growth. Our goal is to strengthen our reputation, maintain a 4.5+ star rating across platforms, and exceed £2 million in turnover by 2027.
Surrey Blinds and Shutters is part of Home County Retail Limited, supporting homeowners across Surrey and beyond with expertly fitted, high-quality window coverings.
